What Makes Cold Email Work in Commercial Real Estate
Who you're emailing. Two distinct audiences. On the tenant side: founders and CEOs of growing companies, CFOs and COOs watching occupancy cost, and office or facilities managers handling the space day to day. On the owner side: property owners, landlords with vacancy, and investors looking for their next deal. Tenants want to stop overpaying and get space that fits; owners want their space leased or a clean exit at the right price.
The pains that move them: a lease expiring without a plan, rent that's above current market, space that no longer fits (too much after hybrid, too little after growth), an expansion that needs a footprint fast, a vacancy bleeding carrying costs, and an owner quietly weighing a sale.
What resonates in the copy: specificity (name the building, the lease term, the submarket, the comp), a real trigger (a lease expiration, a funding round, a recent vacancy), local market proof, and a low-friction CTA ("worth a quick look at your options?" beats "let's sign a rep agreement"). Keep emails to 50–90 words.
What to avoid: "I have buyers/tenants for your property" openers with no specifics, vague market platitudes, leading with your brokerage instead of their situation, and a hard commitment ask in email #1.