We have carefully reviewed Scaledmail, and overall,
we can recommend it for use.
It is great that Scaledmail offers different mailbox types – Google Workspace, Outlook, and SMTP. This allows you to diversify your infrastructure, test different approaches, and significantly reduces the risk of all your mailboxes burning out on the same day.
Regarding pre-warmed mailboxes – we recommend using them only if you are on a tight deadline and need to launch your campaigns today. In all other cases, it is better to purchase your domains and mailboxes in advance and warm them up yourself for 2-3 weeks or longer. This way, you save your budget and maintain full control over the warmup process.
A major downside that we noticed (both on their website and when we purchased mailboxes from Scaledmail ourselves) is that order delivery takes 2–4 business days, and sometimes even longer. In our experience, this is the slowest delivery time among all providers.
At the same time, there are two points that remain unclear:
- It is ambiguous whether domains are included in the package prices. The website claims that 'Domain registration or connection' is 'Included in Every Package,' yet it also states, 'You can purchase domains through ScaledMail.'
- The pricing for pre-warmed mailboxes is not listed, nor is it specified which type they belong to (SMTP, Google Workspace, or Microsoft 365).